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Jo Coles - York and North Yorkshire Deputy Mayor for Policing, Fire and Crime

Jo Coles - North Yorkshire Deputy Mayor for Policing, Fire and Crime

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Survey Platform

Information Disclosed

Our Ref: NY10137

Date: 11 November 2025
Freedom of Information request reference number: NY10137

I write in connection with your request for information that was received by the York and North Yorkshire Combined Authority, Policing, Fire and Crime Directorate (PFC) on 10 November 2025.

Question:
1) Do you use a survey platform?
2) If so, what tools do you use?
3) How much do you spend annually on a survey platform?
4) Which month & year does your contract with your supplier end?

Answer:
To locate the information relevant to your request searches were conducted within the PFC.
I can confirm that the information you have requested is held by the PFC.
I have today decided to disclose the located information to you.

1) Do you use a survey platform?
Yes
2) If so, what tools do you use?
SmartSurvey
3) How much do you spend annually on a survey platform?
£3900 plus VAT
4) Which month & year does your contract with your supplier end?
January/February 2026

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that the PFC’s response to your questions should not be used for comparison purposes with any other responses you may receive.