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12 October, 2022

No Change to Resilience of North Yorkshire Fire and Rescue Service’s Control Room

Zoe Metcalfe
Commissioner Zoë responds to concerns raised by the press about the future of Cornwall Fire and Rescue Service’s Control Room

Police, Fire and crime Commissioner Zoë Metcalfe said:

“I would like to take this opportunity to reassure you about recent concerns raised by the press concerning the future of Cornwall Fire and Rescue Service’s Control Room (the function for taking fire and rescue 999 calls and mobilising fire engines to emergencies) and the potential impact on our Control Room at North Yorkshire Fire and Rescue Service.

“Cornwall Fire and Rescue Service has a Partnership Agreement with North Yorkshire Fire and Rescue Service, to enable the handling of each other’s calls during spate circumstances and to provide resilience should there be software mobilisation issues.

“Cornwall Fire and Rescue Service is currently exploring options for the future handling of their fire and rescue calls, but no decision has yet been taken and our Partnership Agreement with Cornwall remains in place with no change.

“My Chief Fire Officer, Jonathan Dyson, has provided assurance of the current and future resilience of our Control Room in North Yorkshire.  Jonathan is in regular contact with the Chief Fire Officer of Cornwall Fire and Rescue Service and the timescales for any decision and potential change to their Control Room allows North Yorkshire Fire and Rescue Service to explore future resilience opportunities.  As such, there is no current impact on our Control Room’s ability to handle 999 calls and to effectively mobilise our fire engines to emergencies.”

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