Jo Coles - York and North Yorkshire Deputy Mayor for Policing, Fire and Crime

Jo Coles - North Yorkshire Deputy Mayor for Policing, Fire and Crime

Political concern and complaints procedures

Information provided:

Our Ref: 7 August 2019 - 0118.2019-20


I write in connection with your request for information which was received by the Civil Disclosure Unit on 28 April 2019.

Please accept our apologies for the delay in providing you with a response. I note you seek access to the following information:


  1. What are the statutory and other obligations (including timescales) upon the PCFC to reply to matters of political concern raised with them?
  2. What complaints procedure is in place to deal with the persistent failures of a PCFC to engage with and reply to such concerns?


Extent and Result of Searches to Locate Information

To locate the information relevant to your request searches were conducted within the Office of the Police, Fire and Crime Commissioner (OPFCC).

I can confirm that the information you have requested is held by the OPFCC.


I have today decided to disclose the located information to you.

  1. There is no specific statutory or other obligation upon the PFCC to reply to matters of Political concern raised with them. The overarching Freedom of Information Act and Data Protection Act outlines statutory obligations in responding the requests for information from the public in general. Details on your information rights can be found here;
    There are also internal policies on correspondence handling which can be found published here;
  2. The complaints process is set out in the Elected Local Policing Bodies (Complaints & Misconduct) Regulations 2012. Further details can be found published upon the OPFCC website here;

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data. It should be noted therefore that this force’s response to your questions should not be used for comparison purposes with any other responses you may receive.

Complaint Rights

Your attention is drawn to the attached sheet which details your right of complaint.

If you have any queries concerning this request, please contact me quoting the reference number above.

Published 03/12/2019