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Research focused on public or victim perceptions of policing

Information provided

Our Ref: Our Ref: NY6125 - 25 June 2021


I write in connection with your request for information that was received by the Office of the Police, Fire and Crime Commissioner for North Yorkshire (OPFCC) on 27 May 2021.

I note you seek access to the following information:  

Please could I request under the Freedom of Information Act a summary of the qualitative and quantitative research you have undertaken (surveys, focus groups, depth interviews) that have focused on public or victim perceptions of policing generally or your force specifically, covering 2019 and 2020 calendar years. Ideally, I would like to see the outputs of the research, but if that is not possible then a simple summary of what research has been undertaken would suffice.

Extent and Result of Searches to Locate Information 

To locate the information relevant to your request searches were conducted within the OPFCC.

I can confirm that the information you have requested is held by the OPFCC.


I have today decided to disclose the located information to you.

As above by way of simple summary, the Police, Fire and Crime Commissioner for North Yorkshire conducted a survey to seek and to assess public perceptions of policing and fire and rescue services in North Yorkshire to understand service satisfaction and levels of confidence in these services among residents North Yorkshire. This survey was undertaken March/April 2020.

In addition to the above summary, you may wish to visit the HMICFRS website which holds the inspection results for North Yorkshire Police:

Please note that systems used for recording information are not generic, nor are the procedures used locally in capturing the data.  It should be noted therefore that the OPFCC’s response to your questions should not be used for comparison purposes with any other responses you may receive.