About us

Jo Coles - York and North Yorkshire Deputy Mayor for Policing, Fire and Crime

Jo Coles - North Yorkshire Deputy Mayor for Policing, Fire and Crime

Home - How can we help? - Complaints - Make a complaint or compliment about the fire service - Make a complaint about the fire service - Thank You

Thank You

Thank you very much for getting in touch.

We are sad to hear that you are not happy with the service provided by North Yorkshire Fire and Rescue Service.

We will review the information you have provided us and either, the Complaints and Recognition Team, or North Yorkshire Fire and Rescue Service will get back in touch with you to let you know what happens next.

If you need to contact our office before we get back in touch:

  • Email: [email protected]
  • Call: 01423 642700 between 8.30am to 5pm Monday to Thursday 8.30am to 4.30pm on Friday
  • Write to: Complaints and Recognition Team
    York & North Yorkshire Office for Policing, Fire, Crime and Commissioning
    Harrogate Police Station
    Beckwith Head Rd
    Harrogate
    HG3 1FR

Thank you