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Record of complaints

Register of complaints made against the Commissioner and Deputy Commissioner

The Commissioner

The Panel’s complaints handling process is available on the Police, Fire and Crime Panel’s website.

Complaints against the Commissioner recorded by the Police, Fire and Crime Panel

From 16 November 2012 to 5 May 2016 – Julia’s first term

  • 16 complaints had been received by the Panel regarding the Commissioner. Those which were determined to relate to conduct matters, were either resolved through the Panel’s Informal Resolution process or, the Panel’s Complaints Sub-Committee determined that no further action needed to be taken.
  • No complaints were received regarding the Deputy Police and Crime Commissioner.

From 6 May 2016 to 14 November 2018 – Julia’s second term

12 complaints have been received by the Police and Crime Panel regarding the conduct of the Commissioner.

These complaints were either:

  • resolved through the Panel’s Informal Resolution process,
  • the Panel’s Lead Officer or Complaints Sub-Committee determined that no further action needed to be taken; or
  • the Complaints Sub-Committee determined that informal resolution was not an appropriate course of action but a report and recommendations would be made to the Commissioner under section 28(6) of the Police Reform and Social Responsibility Act 2011.

One complaint was received regarding the Deputy Police and Crime Commissioner but was subsequently formally withdrawn by the complainant.

From 15 November 2018 to 16 March 2020 – Julia Mulligan – Police, Fire and Crime Commissioner

  • Six complaints have been received by the Police, Fire and Crime Panel regarding the conduct of the Commissioner.

For all complaints recorded in this period (15 November to 16 March 2020) the Panel’s Lead Officer determined that no further action needed to be taken or informal resolution would not be an appropriate course of action.

Responses to the Police and Crime Panel

The Deputy Commissioner

Complaints against the Deputy Commissioner recorded by the Police, Fire and Crime Panel

From 15 November 2018 to 16 March 2020 – Will Naylor – Deputy Police and Crime Commissioner

  • One complaint has been received regarding the Deputy Police and Crime Commissioner. The Panel’s Lead Officer determined that no further action would be taken.

New independent complaints and recognition team for North Yorkshire

We are currently reviewing this page following a change in the way that complaints are dealt with, find out more: