Complaints

How to complain if you are dissatisfied with the handling procedures or the decision.

If you are dissatisfied with the handling procedures or the decision of the Office of Police and Crime Commissioner for North Yorkshire (OPCC) made under the Freedom of Information Act 2000 (the Act) regarding access to information you can lodge a complaint with the OPCC to have the decision reviewed. The OPCC must be notified of your intention to complain within 2 months of the date of its response to your Freedom of Information request.

A complaint should be made in writing using our contact us form.

In all possible circumstances the Office of Police and Crime Commissioner will aim to respond to your complaint as soon as practicable and in any case within three months.

The Information Commissioner

After lodging a complaint with the Office of Police and Crime Commissioner for North Yorkshire, if you are still dissatisfied with the decision you may make application to the Information Commissioner for a decision on whether the request for information has been dealt with in accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner please visit their website at ico.org.uk

Alternatively, phone or write to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone:

  • 0303 123 1113 (local rate) or
  • 01625 545 745 if you prefer to use a national rate number