Jo Coles - York and North Yorkshire Deputy Mayor for Policing, Fire and Crime

Jo Coles - North Yorkshire Deputy Mayor for Policing, Fire and Crime

Commissioned services

In 2024/25 our commissioned services received almost 52,500 referrals, engaged with almost 23,000 individuals, and consistently received over 90% satisfaction rates across all services.

We have commissioned 26 key services which include:

  • Twelve Victim services – support to cope and recover after crime.
  • Eight Perpetrator schemes / programmes – prevention / early intervention / diversion provision to address root causes.
  • Two Vulnerable People’s services – protect individuals / support NYP e.g. present in mental health crisis.
  • Four Community Engagement / Safety services / funds – enabling partners / community to address local issues.

The funding shown below is the total 2025/26 budget for each service. This includes in brackets where services are jointly commissioned, the breakdown of York & North Yorkshire Combined Authority (YNYCA) funding and the funding provided by partners.

On this page

Victims 

 

Supporting Victims in North Yorkshire

Supporting Victims is a telephone-based service providing support for anyone affected by crime in York and North Yorkshire, whether reported to the police or not.

This includes victims, bereaved relatives, those under 18 with consent, parents, or guardians of victims under 18 and members of staff where a business has been a victim of crime.

Individuals can self-refer to Supporting Victims and agencies can make direct referrals.

Supporting Victims is also the Independent Reporting route for victims of hate crime (whether reported to the police or not):

Victims will be asked a few questions to find out how they have been affected by the crime and to identify the support that can be provided. This includes immediate practical and emotional support over the phone; onward referral into specialist services, including those commissioned by the YNYCA; and signposting to other support organisations as appropriate. Supporting Victims staff are trained and experienced in helping victims understand what has happened and supporting them to cope with the immediate impact and recover from the harm experienced.

 

Independent Victim Adviser (IVA) service – Victim Support – £230,000

The IVA service is provided by Victim Support. It provides face to face support in the community for victims of serious crime, vulnerable, persistently targeted, and young victims (excluding sexual or domestic) whether or not they have made a report to North Yorkshire Police.

The service provides a range of practical and/or emotional support for victims of in order to help them to cope and recover.

Referrals are made via the Supporting Victims team.

Victim Support have made their free live chat support service available 24/7: https://livechat.victimsupport.org.uk/newchat/chat.aspx?domain=www.victimsupport.org.uk&timestamp=1610457062608

Alternatively, individuals can create a free account on My Support Space – an online resource containing interactive guides to help manage the impact that crime has had: My Support Space My Support Space

 

Community-based Support for Victims and Survivors of Domestic Abuse – IDAS – £1,418,861

(£435,000 YNYCA, £300,914 North Yorkshire Council [NYC] and £128,305 City of York Council [CYC] plus £553,642 Ministry of Justice [MoJ])

Jointly commissioned with North Yorkshire Council (NYC) and City of York Council (CYC) and delivered by Independent Domestic Abuse Services (IDAS). Support is available for anyone aged 16 years and over who is a direct victim or survivor of domestic abuse. Support is available for all genders and regardless of sexual orientation. Support is available whether or not an individual wants to make a formal report to the police.

The overall objective of the services is to enable all victims and survivors to cope with the immediate impacts of domestic abuse, empowering them to make informed choices about their safety and rebuilding stability and resilience to move forward from the harm experienced. The aim is for victims and survivors to be and feel safer, to reduce those victims and survivors fleeing domestic abuse becoming homeless and/or in temporary accommodation, whether they remain in their own home or in safe accommodation, and support themselves independently, or through an appropriate peer support network by the end of the provision of support.

The services available include:

  • Central Referral Hub which will be the first point of contact for all victims, survivors and children and young people affected by domestic abuse. This will ensure that everyone has access to consistent advice and support, and then, where needed, allocation to an appropriate intervention most suitable to meet their individual needs. The Hub will also provide triage, immediate advice, support, and safety planning as required.
  • Sanctuary Scheme and Target Hardening alongside specialist support and advice to enable victims, survivors, and their children to remain safely in their own homes if they choose to do so.
  • Community-based Domestic Abuse Practitioners (also known as Independent Domestic Violence Advisers [IDVAs]) to provide specialist 1-to-1 emotional and practical support, supported group work and peer support networks, onward referrals and/or liaison with other agencies and support services as appropriate, including support through any police investigation and/or court proceedings.

Referrals can be made:

 

Support for Children & Young People affected by Domestic Abuse – IDAS – £307,000

Delivered by Independent Domestic Abuse Services (IDAS) support is available for children & young people aged 10 to 16 years who have been impacted by domestic abuse within the family, and/or are displaying inappropriate or unhealthy behaviour (also known as Child/Adolescent to Parent Violence or Abuse “C/APVA”) as a result of the domestic abuse they have experienced.

Support is also available for older young people displaying abusive behaviours within their own intimate relationships with other young people. Those under 10 years or over 16 years up to their 18th birthday will be considered on a case-by-case basis. Support is available for all genders and regardless of sexual orientation.

The overall objective of the service is to enable children & young people to cope with the immediate impacts of domestic abuse occurring between their parents/guardians, and to enable (non-abusive) parents/guardians to recognise the impact of domestic abuse on their children, and address any inappropriate or unhealthy patterns of behaviour displayed by the young people themselves either within the family setting and/or within intimate relationships with other young people as a result of the domestic abuse they have experienced; empowering them to make informed choices about their safety, behaviour and rebuilding resilience and positive relationships to move forward from the harm experienced.

The aim is for children & young people to be and feel safer in their own home, and to prevent unhealthy and/or abusive behaviour escalating and reduce the risk posed by the young people to their parent/s, guardian/s, siblings, and/or other young people.

The services available include:

  • Central Referral Hub which will be the first point of contact for all families affected by domestic abuse. This will ensure that everyone has access to consistent advice and support, and then, where needed, allocation to an appropriate intervention most suitable to meet their individual needs. The Hub will also provide triage, immediate advice, support, and safety planning as required.
  • Intensive 1-to-1 emotional and practical support for children and young people, including elements of each of the following where appropriate:
    • Early intervention resources for children and young people with emerging issues
    • Therapeutic Interventions for children and young people impacted by domestic abuse within their family.
    • Trauma-informed interventions for children and young people using abusive behaviours within the family setting, based on the Respect Young People’s Programme, using a ‘whole family’ approach to address CAPVA.
    • Specialist Young Perpetrators Programme for older young people using abusive behaviours within intimate relationships with other young people.
    • Age-appropriate groupwork, which may include understanding healthy relationships, our behaviour and the impact on others, or self-esteem and how young people can use the environment and physical activity to regulate their emotions and look after their mental wellbeing.
  • Telephone and 1-to-1 support for parent/guardians with supporting Parent Information Packs providing advice on safety planning, boundary setting and behaviour management, online and in person workshops, and peer-led support networks, onward referrals and/or liaison with other agencies and support services as appropriate.

Referrals can be made:

 

Domestic Abuse after-crisis (Peer Support) service – New Beginnings Peer Support – £50,000 (MoJ)

New Beginnings Peer Support is a peer led after crisis domestic abuse service for women and their children who have previously been subjected to domestic abuse.

New Beginnings Peer Support are funded via MoJ funding to deliver this provision in Harrogate & Craven facilitated by a Volunteer Coordinator and a Peer Mentor.

 

Adult Sexual Assault Referral Centre (SARC) – Mountain Healthcare Ltd – £376,938

(£191,983 YNYCA and £184,955 NHS England) York & North Yorkshire only

The SARC provides immediate crisis support and forensic medical services to collect any evidence for all adult victims of rape or sexual assault. The YNYCA, NHS England, Humberside PCC, South Yorkshire Mayoral Combined Authority, and the Mayor for West Yorkshire have jointly commissioned a single Regional Adult SARC Service for the Yorkshire and Humberside region. The service is delivered by Mountain Healthcare Ltd. Support is available for any victim of rape or sexual assault aged 16 years or over. Support is available for all genders and regardless of sexual orientation. The service offers:

  • Immediate triage, advice, and support
  • Specialist 1 to 1 Crisis Support
  • Forensic Medical Examination if appropriate to collect any forensic evidence.
  • Onward referrals and/or liaison with other agencies and support services as appropriate

Referrals can be made by police officers and other professionals working with victims as well as self-referrals, and support is available whether the individual wants to make a formal report to the police or not:

All referrals are initially screened by a specialist hub worker who will provide immediate advice over the phone and make any onward referrals into our Independent Sexual Violence Adviser service and/or Sexual Health services where required.

If appropriate, a Forensic Medical Examination will be booked in to be carried out by specialist Forensic Nurse Examiners at our specialist SARC premises, Acer House where any physical forensic evidence will be collected. If a victim does not wish to report to the police, any forensic samples collected are securely stored for a period of up to 2 years to allow the individual time to consider if they would like to report at a later date.

The services are available 24/7 including Bank Holidays, however examinations are usually booked for daytime weekday hours (9-5) wherever possible and in agreement with the victim. Victims from York and North Yorkshire are also able to be seen at any of the three other regional SARC premises.

 

Child Sexual Assault Assessment Service (CSAAS) – Mountain Healthcare Ltd – £171,938

(£85,969 YNYCA and £85,969 NHS England) in York & North Yorkshire only

The CSAAS provides immediate crisis support and forensic medical services to collect any evidence for all child victims of rape or sexual assault. The YNYCA, NHS England and the Mayor for West Yorkshire have jointly commissioned a single shared CSAAS for North and West Yorkshire. The service is delivered by Mountain Healthcare Ltd. Support is available for all children and young people aged 0 to 16 years who have disclosed sexual abuse or assault, or where it is suspected that it has happened. Older young people up to their 19th birthday may also be seen by the CSAAS if they have additional needs or it is deemed to be clinically appropriate. The service offers:

  • Immediate professional advice and support
  • Specialist 1 to 1 Crisis Support
  • Forensic Medical Examination if appropriate to collect any forensic evidence.
  • Non-forensic Medical Examination if appropriate
  • Onward referrals and/or liaison with other agencies for aftercare and support services as necessary

Referrals can only be made by police officers or social workers; it is not a self-referral service.

Both Forensic and Non-forensic Medical Examinations can be carried out at our specialist SARC premises, Acer House which will include a full detailed clinical history and examination.

Young People aged 13 years or over can be seen by specialist Forensic Nurse Examiners 24/7 including Bank Holidays within the Adult SARC service if appropriate; however examinations are usually booked for daytime weekday hours (9-5) wherever possible.

Children aged 12 years or under are seen by specialist Forensic Paediatricians at weekly clinics at Acer House, or at West Yorkshire CSAAS premises if an urgent examination is required outside these hours.

 

Independent Sexual Violence Adviser (ISVA) Service – IDAS – £247,712 and the Halo Project – £33,000

(£104,000 YNYCA, £9,000 NYC, £6,000 CYC plus £161,712 MoJ)

The YNYCA, North Yorkshire Council and City of York Council have jointly commissioned a single, holistic, all age ISVA service for all victims and survivors of all forms of sexual violence or abuse. The service is delivered by Independent Domestic Abuse Services (IDAS) and includes access to a specialist ISVA to support BME women & girls employed by the Halo Project. Support is available for any victim or survivor of all forms of sexual violence or abuse, including historic child sexual abuse. Support is available for all ages and genders, regardless of sexual orientation. The service offers:

  • Immediate advice, support and safety planning if required.
  • 1 to 1 emotional and practical support, including support through any police investigation and/or court proceedings.
  • Support for (non-abusing) parents/guardians of young victims aged 12 years or under
  • Supported group work and peer support networks.
  • Onward referrals and/or liaison with other agencies and support services as appropriate

The overall objective of the ISVA service is to enable all victims and survivors of sexual abuse, assault, and rape to cope with the immediate impacts of crime and recover from the harm experienced; and to reach out to more people to encourage an increase in self-reporting.

The aim is for victims and survivors to be able to support themselves independently or through an appropriate peer support network by the end of the provision. Referrals can be made by police officers, Sexual Assault Referral Centre or Child Sexual Assault Assessment Service and other professionals working with victims and survivors as well as self-referrals, and support is available whether individuals want to make a formal report to the police or not:

All referrals will initially be reviewed by specialist staff in a centralised referral hub who will complete an initial assessment looking at risk and need, providing triage, immediate advice, support, and safety planning as required. For those that require further support, the hub team will refer on to a Lime Culture Accredited ISVA to provide specialist 1 to 1 support to meet their individual needs. 

 

Illegal Cultural Harms Support Services – the Halo Project – £30,000 (MoJ)

The Halo Project have been funded via MoJ funding to deliver:

  • BME Specialist ‘by and for’ Support Services & advice line to support BME women & girls who are at risk of or experiencing Illegal Cultural Harms;
  • Education & awareness raising to reach hidden BME victims; and
  • Halo specialist accredited training & partnership working to enhance safeguarding and protection of BME victims.

 

Exploitation & Missing Support Service – North Yorkshire SOS+ – £200,000

North Yorkshire SOS+ is delivered by St. Giles Trust across York and North Yorkshire and provides support to those aged 10-25 who may be affected by exploitation, including:

  • Victims of Exploitation
  • Those who may be at risk of exploitation.
  • Those at risk of becoming exploiters.
  • Those who repeatedly go missing.

In addition to supporting victims of exploitation to cope with the immediate impacts of the crime and to build resilience, the service has a focus on early intervention and prevention, via community outreach and awareness raising across youth and educational settings. The service also works to raise awareness of the signs and symptoms of all forms of exploitation.

Any agency can make a referral, and the service accepts self-referrals. For further information or to make a referral please email:
[email protected]

 

Parent Liaison Officer Support Service – The Ivison Trust – £89,562

(£69,262 YNYCA and £30,300 MOJ)

The Ivison Trust provides the PLO service. The service works with parents and carers of children who are, or who are at risk of being, exploited by individuals from outside of the family and those children who repeatedly go missing.

The support offered includes one to one and group work in addition to targeted awareness raising in schools. Parents can also access a secure online forum and befriending scheme which connects, and support affected parents who can often feel isolated, judged, and blamed. The aims of the service are to:

  • Safeguard exploited children.
  • Support the successful prosecution and disruption of perpetrators by providing specialist witness care.
  • Recognise the impact Child Exploitation has on the whole family.
  • Build co-productive relationships with services and statutory agencies.
  • Empower parents to increase their resilience to provide long-term support for their child.

The PLO service accepts self-referrals or agency referrals. For further information or to self-refer, please email:[email protected]

 

Independent Road Victim Adviser (IRVA) Service – Brake – £48,000

Face to face support by specialist caseworkers enabling those impacted by road traffic collisions (RTCs) particularly those bereaved by RTCs and those who are seriously injured, to manage the immediate traumatic impact and help them to cope and build resilience to move forward with everyday life. This may also involve support to understand civil or criminal proceedings.

 

Counselling service – Survive and Community Counselling – £350,000

(£243,500 YNYCA plus £106,500 MoJ)

An all age, counselling and talking therapy service to support victims of crime to cope and recover. The service aims to enable victims to either support themselves independently or be supported through an appropriate peer support network by the end of provision. Community Counselling deliver adult (aged 18 and over) services in Scarborough and Ryedale as well as a countywide service for young people (aged 17 and under). Survive deliver adult services in Craven, Hambleton, Harrogate, Richmondshire, York and Selby.

Referrals are made via the Supporting Victims Service:  Victim Support | Supporting Victims in North Yorkshire

 

Restorative Justice service – Restorative Solutions – £187,650

Restorative Justice (RJ) brings those harmed by crime and those responsible for the harm into communication with each other. This enables everyone affected by the incident to play a part in repairing the damage and finding a positive way forward. Research shows that Restorative Justice reduces reoffending and helps to reduce harm in our communities.

The service is focused on the delivery of victim-led, face to face victim offender conferencing and indirect restorative justice where appropriate, giving any victim of crime in York and North Yorkshire the opportunity to meet with their offender, with the support of a restorative justice professional to enable cope and recovery after crime.

For more information contact Supporting Victims or

Restorative Solutions by: email: [email protected] (add ‘.cjsm.net’ to make the address secure); phone: 01423 546175.

To make a direct referral to the RJ service please go to: https://firstlive.orcuma.com/referrer_pre.php. Please enter your email address once you have clicked on the link above. An email will be sent directly to your inbox where you can select the ‘Restorative Justice’ referral link. This will take you to an online form where you can enter the referral details. Please enter the main person being referred in the ‘Client’ tab and the other party – if you have their details – in the ‘Referral’ tab.

 

Offenders

 

Crossroads: Adult Diversion scheme – Waythrough- £285,000

Provided by Waythrough, the Crossroads Adult Diversion scheme goal is to prevent or intervene early to divert people from the criminal justice process by addressing the underlying causes of their offending behaviour. The overall aims of the Adult Crossroads Diversion scheme are to:

  • Reduce the number of first-time entrants into the Criminal Justice System
  • Reduce re-offending and antisocial behaviour.
  • Assess the needs of those on the scheme across criminogenic pathways and evidence positive progress to address those needs.

The Crossroads Adult Diversion scheme works with women and men aged 18+ to offer trauma-informed support to address underlying causes of offending. Each individual will receive a tailored support package, the intensiveness of which will be responsive to their assessed needs. A dedicated keyworker will be allocated who will provide direct interventions, advocate, and signpost into specialist agencies where necessary.

The scheme has two elements:

A community-based support scheme, for adult women or men who may be at risk of entering the Criminal Justice System or are known to North Yorkshire Police. The scheme will engage with individuals, at an early stage before criminal behaviour becomes habitual, to improve circumstances for both them and the local community. Engagement will be on a voluntarily basis.

The community-based scheme is open to those who are not offending or have been involved in antisocial behaviour or committed very low-level offences. Various agencies may be working with individuals at this stage, and any agency can refer to this element of the scheme.

To refer, click on the link below. You will be required to enter your email address and then you will be sent an email, click on the appropriate link for the Crossroads Adult Diversion scheme. Once submitted, the referral form will go directly to Waythrough who will then make contact with the individual to arrange an appointment: https://firstlive.orcuma.com/nyp

Referrals can also be made via a referral form and Waythrough also welcome self-referrals. To self-refer, request a referral form or for further information contact [email protected] or  alternatively call 07939209087.

A Pre-Court Diversionary support scheme, for adult women or men at point of arrest or voluntary attendance at police custody. This is an alternative to prosecution, and if the individual accepts the referral to the Crossroads Adult Diversion scheme, engagement will be mandatory, otherwise the individual may be referred back to North Yorkshire Police to face prosecution.

Only North Yorkshire Police are able to refer to this element of the scheme. The referral form can be found on Niche and the completed referral form should be sent to   North Yorkshire Police Out of Court Resolution Team [email protected]

 

Change Direction: Young People’s Diversion scheme – North Yorkshire Youth – £301,000

Provided by North Yorkshire Youth, the aim of the Change Direction Young People’s Diversion scheme is to prevent or intervene early to divert young people from the criminal justice process by addressing the underlying causes of their offending behaviour. The overall aims of the Change Direction Young People’s Diversion scheme are to:

  • Reduce the number of first-time entrants into the Criminal Justice System
  • Reduce re-offending and antisocial behaviour.
  • Assess the needs of those on the scheme across the criminogenic pathways and evidence positive progress to address those needs.

The Change Direction Diversion scheme works with young people aged 10-17, to offer trauma-informed support to address underlying causes of offending. Each individual will receive a tailored support package, the intensiveness of which will be responsive to their assessed needs. A dedicated keyworker will be allocated who will provide direct interventions, advocate, and signpost into specialist agencies where necessary.

The Change Direction Young People’s Diversion scheme is for 10–17-year-olds who may be at risk of entering the Criminal Justice System or are known to North Yorkshire Police. The scheme will engage with young people, at an early stage before criminal behaviour becomes habitual, to improve circumstances for both the young person and the local community.

The young person’s engagement with the Change Direction scheme will be on a voluntary basis.

The scheme is open to those who are not offending or have been involved in antisocial behaviour or committed very low-level offences. Various agencies may be working with young people at this stage, and any agency can refer to the scheme.

To refer, click here. You will be required to enter your email address and then you will be sent an email, click on the appropriate link for Change Direction Young Person’s Diversion scheme. Once submitted, the referral form will go directly to North Yorkshire Youth who will then make contact with the individual to arrange an appointment: https://firstlive.orcuma.com/nyp.

Alternatively you can request a referral form from our Youth Development Manager by emailing: [email protected]. Referrals are welcome from a range of agencies including schools, colleges, Community Safety Hubs, and North Yorkshire Police; as well as parents/guardians.

 

Support for Perpetrators of Domestic Abuse to change their behaviour – Inspire North – £224,000

(£25,000 YNYCA, £39,000 CYC and £160,000 NYC)

Delivered by Inspire North (formally Foundation UK), support is available for anyone aged 16 years and over who is a perpetrator of domestic abuse, who wish to voluntarily address their abusive behaviour. Support is available for all genders and regardless of sexual orientation.

The overall objective of the service is to enable individuals aged 16 years or above, regardless of gender, who are engaged in abusive behaviour towards their current or former intimate partners, or immediate family members, the opportunity to recognise, acknowledge and change that behaviour.

The aim is to prevent the abusive behaviour escalating and/or reduce the risk posed whilst increasing the safety of victims and their children and enabling victims to have the freedom to make informed choices about their safety, health, housing, and any other identified needs.

All referrals will be initially assessed by a Domestic Abuse Intervention Worker (DAIW), who will review all relevant information regarding risk to complete an initial risk assessment including assessing the perpetrator’s suitability for the programme, identification of their most immediate needs and any immediate action needed to safeguard their victim and any children from further harm.

The services available include:

  • Triage/Short Intervention/Advice Sessions including signposting to other agencies and support services to address wider presenting needs as appropriate. Once any immediate needs have been addressed, perpetrators will be offered a tailored package of interventions most suitable to address their needs and guide them through the various stages of behaviour change.
  • Respect accredited 26-week group programme for standard risk perpetrators, providing a restorative setting to discuss and challenge abusive behaviour. Modules include Respect, Gender, Parenting, Emotional Intimacy, Sexual Respect and Support and Trust.
  • Respect accredited 1-to-1 programme for perpetrators who are more suited to individual sessions due to multiple needs or higher risk levels. Providing 20 weekly interactive sessions, using a range of delivery methods to examine issues such as trust, empathy, and healthy relationships. Tailored sessions can be added to cover parenting, child development, jealousy, accountability, emotional intelligence, substance misuse, de-escalation and the impact of combat stress and Post Traumatic Stress Disorder for ex-service personnel.
  • High Harm/High Risk Interventions for perpetrators who pose a high risk of serious harm but are willing to engage in a 1-to-1 behaviour change programme. Based on the Respect accredited Drive model and using intensive case management to de-escalate immediate risk and multi-agency approach, working with the police, probation, children’s social services, housing, substance misuse and mental health teams to reduce risk and safeguard victims.
  • Peer Mentor training programmes are in development for clients who are no longer abusive and provide opportunities to support other clients, share learning, develop skills, and present positive role models instilling hope in new clients and those still working on change.
  • Integration with Victim Services through a dedicated Integrated Support Worker (ISW) to provide victims with progress updates on perpetrators to help them make informed decisions, and to ensure the voice of the victim is represented across the services and within individual work with perpetrators.

Referrals can only be made online: +Choices – Domestic Abuse Perpetrator Programme Referral Form

All other enquiries, please phone: 01904 557491

 

North Yorkshire Youth Justice Service (YJS) – £292,703

The YNYCA provides an annual financial contribution to support North Yorkshire YJS delivery across service priorities including the Youth Outcomes Panel, victim liaison and restorative practice, as well as contributing to the service’s overall infrastructure and performance management. North Yorkshire YJS’ ultimate objectives are to prevent offending and reduce re-offending by North Yorkshire young people and the service looks to achieve this by supporting the Youth Justice Board ethos of children first, offenders second, listening and responding to the needs of young people. North Yorkshire YJS strategic objectives include:

  • Reduction in number of children re-offending
  • Reducing the criminalisation of children in care and children with Special Educational Needs
  • A focus on working with girls to reduce the number of girls committing criminal offences.
  • Review and improve victim services offer.
  • Enhance the offer for children transitioning between children and adults’ services.

 

York Youth Justice Service (YJS) – £93,048

The YNYCA provides an annual financial contribution to support York YJS delivery across service priorities including the Youth Outcomes Panel, diversion, restorative practice and reducing re-offending, as well as contributing to the service’s overall infrastructure and performance management.

York YJS’s ultimate objectives are to prevent offending and reduce re-offending by York young people and the service looks to achieve this by supporting the Youth Justice Board ethos of children first, offenders second, listening and responding to the needs of young people. York YJS priorities include:

  • Putting the child first, seeing children as children, hearing their voices, and treating them fairly whilst building upon their strengths.
  • York YJS aim to reduce offending, prevent re-offending and the use of custody, and strive to use evidence based, child centred, and preventative approaches to divert young people from the Criminal Justice System.
  • York YJS connect with communities and integrate young people into local networks to prevent offending and create safer communities with fewer victims.
  • York YJS consider young people’s networks and systems, ensuring relationships after service intervention are robust and supportive.
  • York Youth Justice Service are part of the wider authority and partners, ensuring collaborative working to secure positive outcomes for children and young people.

 

North Yorkshire Substance Use service – North Yorkshire Horizons (adult service) – £159,000; Waythrough (young person’s service) – £6,000

The YNYCA contributes financially to the North Yorkshire County Council, Public Health contract, to deliver integrated substance use treatment services to both adults and young people across North Yorkshire. The contribution supports the Criminal Justice elements of provision and wider partnership working across the Criminal Justice System.

The adult substance use service is provided by North Yorkshire Horizons and the young people’s service is provided by Waythrough. The integrated service is available to individuals with problematic drug or alcohol use.

The criminal justice element of the service is available to individuals in police custody and upon release from prison for those where substance use is a contributing factor to their offending. Those entering treatment through a criminal justice pathway will receive the same level, type, and quality of service offer as any other resident would expect when entering the treatment journey through any other pathway.

The service offers one to one support, group work, substitute prescribing, health screenings and blood tests and vaccinations.

The criminal justice element of the substance use service identifies where substance use is a factor in someone’s offending, addressing those issues that lead to offending and to provide diversion options which in turn are anticipated to reduce overall re/offending rates.

The overall aim of the substance use service is to enable individuals with problematic drug and / or alcohol use to become free of their addiction, promoting recovery, abstinence, and harm reduction. Individuals can be referred at various points in the criminal justice process including by police, courts, prison, and probation.

Adults can also self-refer to North Yorkshire Horizons by calling the free phone number: 0800 14 14 80; by emailing: [email protected]; or via the self-referral form on the website www.nyhorizons.org.uk.

Young People can self-refer to Waythrough by calling the SPOC line on 01723 330730 (option 2) or Freephone 08000 14 14 80 (option 2). 

 

York Substance use service – Change, Grow, Live – £80,000

The YNYCA contributes financially to the City of York Council, Public Health contract, to deliver substance use treatment services to adults and young people in York. The contribution supports the Criminal Justice elements of provision and wider partnership working across the Criminal Justice System.

The service is delivered by Change, Grow, Live.

The service is available to local adults and young people in York who are affected by drug or alcohol use.

The criminal justice element of the service is available to individuals in police custody and upon release from prison for those where substance use is a contributing factor to their offending. Those entering treatment through a criminal justice pathway will receive the same level, type, and quality of service offer as any other resident would expect when entering the treatment journey through any other pathway.

The service offers one to one and group support, community alcohol detoxification, substitute prescribing and support to friends and family.

The criminal justice element of the substance use service identifies where substance use is a factor in someone’s offending, addressing those issues that lead to offending and to provide diversion options which in turn are anticipated to reduce overall re/offending rates.

The overall aim of the substance use service is to support individuals to work towards abstinence and support ongoing recovery. Individuals can be referred at various points in the criminal justice process including by police, courts, prison, and probation.

Individuals can also self-refer by calling: 01904 621 776.

 

Vulnerable People

 

Women’s Services – £213,000

York and Scarborough Women’s Centres and outreach provided by Changing Lives – £143,000

Any woman can access services, particularly those who may:

  • Be involved with, or at risk of entering the criminal justice system.
  • Have multiple unmet needs.
  • Have experienced significant trauma.

The services offer gender-specific, trauma informed support via one-to-one key work or group work. Women can also drop-in to the centres simply to have a warm drink and to make use of the facilities which include a kitchen, shower, and laundry.

The services also support women who might be involved with sex work or survival sex, and this support can be offered on an outreach basis.

The aim of the Women’s Centres is to provide a safe, welcoming, woman-only environment where a whole system of support can be offered.

The centres are also available to partners to see women and from which to run groups.

The services offer support across a range of needs in order to improve outcomes for women. The service accepts self-referrals and agency referrals.

To refer or to find out further information, please visit our Women’s Centre Webpage: https://www.northyorkshire-pfcc.gov.uk/womenandgirls/womens-centre/ or email:   [email protected] 

Liberty Links and Women’s Whole System Approach Coordination provided by St. Giles Trust – £70,000

Liberty Links is a converted van which delivers services to women on an outreach basis in rural and isolated areas of the county who may face challenges accessing mainstream services in urban areas.

The Women’s Whole System Approach brings partners together to better support local women in a gender-specific and trauma-informed way, to target resources more effectively and to improve outcomes and feelings of safety for women.

 

Mental Health Triage Force Control Room – TEWV – £451,000

The Mental Health Triage team service provides a point of contact for North Yorkshire Police (NYP) to obtain specialist mental health advice and guidance to officers dealing with individuals in mental health crisis. The team covers York and North Yorkshire via the Force Control Room (telephone only). The aim of the service is to:

  • Work alongside and in partnership with NYP (and partners) to improve the overall experience for the presenting individual.
  • Provide access to appropriate care pathways for persons with mental ill health who present to NYP.
  • Help police officers to make appropriate decisions, based on a clear understanding of the background to the situation.
  • Ensure clients receive appropriate care more quickly, that results in better outcomes for individuals.
  • To work collaboratively to make use of the least restrictive option for treatment intervention.

 

Community Safety

 

Mediation service – Restorative Solutions – £15,000

The aim of the Mediation service is to provide Community Safety partners and wider referral agencies, via the Community Safety Hubs, with a service that supports the resolution of disputes to prevent criminality. The service supports disputes in the following categories:

  • Anti-Social Behaviour
  • Boundary disputes
  • Verbal Abuse
  • Communication Breakdown
  • Cultural Differences

Family Mediation covers family disputes, managing offending behaviour and preventing criminality. Please liaise with your local Community Safety Hub to assess if a referral can be made.

 

Community Conferencing – Restorative Solutions – £20,000

Addressing community safety through identifying and addressing areas of increased Anti-Social Behaviour (ASB) in partnership with North Yorkshire Police. Bringing together communities affected by ASB, and wider stakeholders in facilitated dialogue, community conferencing can foster collaboration between disparate groups to develop effective strategies for preventing crime and promoting public safety.

 

Anger Management service – Community Counselling – £10,000

The aim of the Anger Management service is to provide the Community Safety Hubs with a preventative service that sees an improvement in the referred client’s behaviour which impacts positively on community safety. The service offers therapeutic sessions with a focus on:

  • Helping the client(s) recognise/identify what makes them angry (triggers or catalysts for anger)
  • Enabling the client(s) to best respond to these triggers without being aggressive
  • Enabling the client(s) to learn skills/techniques to help manage triggers for anger effectively.
  • Helping the client(s) learn how to be assertive.
  • Helping the client(s) develop/learn problem solving techniques.

Referrals are through Community Safety Hubs:  https://firstlive.orcuma.com/referrer_pre.php

 

Community Engagement

 

Youth Commission, including Good Citizen Award – Leaders Unlocked – £35,000

The Youth Commission enables young people aged 10-25 to support, challenge and inform the work of the Mayor of York and North Yorkshire, North Yorkshire Police (NYP), North Yorkshire Fire and Rescue Service (NYFRS) and partner agencies, through delivering peer-led consultation and engagement activities that focus on key policing and crime issues affecting young people.

Comprising of up to 35 young people, they are a diverse group who broadly reflect the make-up of the local population, including those who may have direct experience of the police and the criminal justice system.

Current activities include undertaking peer research and engagement, consultation and workshops on their agreed set of priorities, members meetings, delivery of campaigns, presentations to other young people and partner agencies around their key priorities, advising and informing authorities of the issues affecting young people and providing feedback, thoughts and recommendations made by the young people engaged with.

The Big Conversation peer-led workshop and outreach delivery model engages young people from across the county, using a question-based approach to obtain meaningful views across the six policing and crime priorities that Youth Commission members identified as the most important for young people.

The current priorities are:

  • Online Safety
  • Drugs and County Lines
  • Gender Violence and Safer Streets
  • Youth Rights and Police Respect
  • Healthy Relationships
  • Inclusivity

One of the Mayor’s priorities is a ‘focus on creating safer communities through proactive policing, partnerships with local organisations and community engagement.’ A key aspect of this service is the delivery of the Good Citizen Award (Good Citizen Award – York and North Yorkshire Combined Authority – Policing, Fire and Crime Team), offering young people the opportunity to make a positive difference in their community.

To find out more, please visit:  Youth Commission – York and North Yorkshire Combined Authority – Policing, Fire and Crime Team

 

Updated July 2025