Commissioned services

The Ministry of Justice devolved funding for Victims Commissioning in 2014-15 to Police and Crime Commissioners. This included funding for Restorative Justice, Domestic Violence and Sexual Abuse in 2014-15.

Victims

Supporting Victims in North Yorkshire

Supporting Victims is a telephone based service providing support for anyone affected by crime in North Yorkshire, whether reported to the police or not. This includes victims, bereaved relatives, those under 18 with consent, parents or guardians of victims under 18 and members of staff where a business has been a victim of crime.

Individuals can self-refer to Supporting Victims and agencies can make direct referrals.

Supporting Victims is also the Independent Reporting route for victims of hate crime (whether reported to the police or not):

Victims will be asked a few questions to find out how they have been affected by the crime and to identify the support that can be provided. This includes immediate practical and emotional support over the phone; onward referral into specialist services, including those commissioned by the Police, Fire and Crime Commissioner; and signposting to other support organisations as appropriate.

Supporting Victims staff are trained and experienced in helping victims understand what has happened and supporting them to cope with the immediate impact and recover from the harm experienced.

Independent Victim Adviser (IVA) service

Victim Support – £228,200
The IVA service is provided by Victims Support. It provides face to face support in the community for victims of serious crime, vulnerable, persistently targeted and young victims (excluding sexual or domestic) whether or not they have made a report to North Yorkshire Police. The service provides a range of practical and/or emotional support for victims of in order to help them to cope and recover. Referrals are made via the Supporting Victims team (details above). As a result of the Coronavirus pandemic Victim Support have made their free live chat support service available 24/7: https://livechat.victimsupport.org.uk/newchat/chat.aspx?domain=www.victimsupport.org.uk&timestamp=1610457062608. Alternatively, individuals can create a free account on My Support Space – an online resource containing interactive guides to help manage the impact that crime has had: My Support Space My Support Space 

Domestic Abuse Victims Community Based Support services

IDAS – £401,000
Delivered by Independent Domestic Abuse Services (IDAS). Support is available for anyone aged 16 and over who is a direct victim or survivor of domestic abuse. Support is available for all genders and regardless of sexual orientation. The services offer:

    • Community engagement and Champions training to raise awareness of all forms of domestic abuse
    • Early intervention and prevention advice and support
    • 1 to 1 emotional and practical support, including support through any police investigation and/or court proceedings
    • Target Hardening where necessary to help victims remain safely within their own homes
    • Supported group work and peer support networks
    • Onward referrals and/or liaison with other agencies and support services as appropriate

The overall objective of the service is to enable all victims and survivors of domestic abuse to cope with the immediate impacts of crime and recover from the harm experienced, and reach out to more people who are victims and survivors of domestic abuse through targeted community engagement to encourage an increase in self-reporting to access support. The aim is for victims and survivors to be and feel safer in their own home, and to be able to support themselves independently, or through an appropriate peer support network by the end of the provision of support. Referrals can be made by police officers and other professionals working with victims and survivors as well as self-referrals, and support is available whether individuals want to make a formal report to the police or not:

All referrals will initially be reviewed by specialist domestic abuse staff in a centralised referral hub who will complete an initial assessment looking at risk and need, providing triage, immediate advice, support and safety planning including arranging personal or home security equipment as required. For those that require further support, the hub team will refer on to a Safe Lives Accredited (Independent Domestic Violence Adviser accredited) Domestic Abuse Practitioner to provide specialist 1 to 1 support, peer support group and/or to an external agency.

Independent Sexual Violence Adviser (ISVA) service

IDAS – £104,000
The PFCC for North Yorkshire, North Yorkshire County Council and City of York Council have jointly commissioned a single, holistic, all age ISVA service for all victims and survivors of all forms of sexual violence or abuse. The service is delivered by Independent Domestic Abuse Services (IDAS). Support is available for any victim or survivor of all forms of sexual violence or abuse, including historic child sexual abuse. Support is available for all ages and genders, regardless of sexual orientation. The service offers:

    • Immediate advice, support and safety planning if required
    • 1 to 1 emotional and practical support, including support through any police investigation and/or court proceedings
    • Support for (non-abusing) parents/guardians of young victims aged 12 years or under
    • Supported group work and peer support networks
    • Onward referrals and/or liaison with other agencies and support services as appropriate

The overall objective of the ISVA service is to enable all victims and survivors of sexual abuse, assault and rape to cope with the immediate impacts of crime and recover from the harm experienced; and reach out to more people to encourage an increase in self-reporting to get the help they need. The aim is for victims and survivors to be able to support themselves independently or through an appropriate peer support network by the end of the provision of support. Referrals can be made by police officers, SARC or CSAAS and other professionals working with victims and survivors as well as self-referrals, and support is available whether individuals want to make a formal report to the police or not:

All referrals will initially be reviewed by specialist staff in a centralised referral hub who will complete an initial assessment looking at risk and need, providing triage, immediate advice, support and safety planning as required. For those that require further support, the hub team will refer on to a Lime Culture Accredited ISVA to provide specialist 1 to 1 support to meet their individual needs.

Counselling service

Survive and Community Counselling – £160,000
An all age, counselling and talking therapy service to support victims of crime to cope and recover. The service aims to enable victims to either support themselves independently, or be supported through an appropriate peer support network by the end of provision. Community Counselling deliver adult (aged 18 and over) services in Scarborough and Ryedale as well as a countywide service for young people (aged 17 and under). Survive deliver adult services in Craven, Hambleton, Harrogate, Richmondshire, York and Selby.

Restorative Justice service

Restorative Solutions – £115,000 *for victims and offenders
Restorative Justice (RJ) brings those harmed by crime and those responsible for the harm into communication with each other. This enables everyone affected by the incident to play a part in repairing the damage and finding a positive way forward. Research shows that Restorative Justice reduces reoffending and helps to reduce harm in our communities. The service is focused on the delivery of victim-led, face to face victim offender conferencing and indirect restorative justice where appropriate, giving any victim of crime in North Yorkshire the opportunity to meet with their offender, with the support of a restorative justice professional to enable cope and recovery after crime. For more information contact Supporting Victims (details above) or Restorative Solutions by email: RJNorthYorkshire@restorativesolutions.org.uk (add ‘.cjsm.net’ to make the address secure); or by phone: 01423 546175. To make a direct referral to the RJ service please go to: https://firstlive.orcuma.com/referrer_pre.php. Please enter your email address once you have clicked on the link above. An email will be sent directly to your inbox where you can select the ‘Restorative Justice’ referral link. This will take you to an online form where you can enter the referral details. Please enter the main person being referred in the ‘Client’ tab and the other party – if you have their details – in the ‘Referral’ tab. 

Child Sexual / Criminal Exploitation and Missing service – Hand in Hand

Children’s Society – £200,000
The Hand in Hand service is provided by The Children’s Society. The service works with children and young people affected by or at risk of, child sexual and criminal exploitation. The support offered includes one to one and group work in addition to targeted awareness raising in schools. The aim of the service is to reduce the harm and incidence of child exploitation and provide support and safety planning for those affected. The service accepts self-referrals or agency referrals. For further information or to self-refer contact Zoe Stephenson-Jones: Zoe.Stephenson-Jones@childrenssociety.org.uk

Parents of Child Sexual / Criminal Exploitation Liaison Officer (PLO) service

Parent’s Against Child Exploitation – £30,000
The PLO service is provided by Parent’s Against Child Exploitation (PACE). The service works with parents and carers of children who are, or who are at risk of being, exploited by individuals from outside of the family. The support offered includes one to one and group work in addition to targeted awareness raising in schools. Parents can also access a secure online forum and befriending scheme which connects and support affected parents who can often feel isolated, judged and blamed. The aims of the service are to:

    • Safeguard exploited children
    • Support the successful prosecution and disruption of perpetrators by providing specialist witness care
    • Recognise the impact Child Exploitation has on the whole family
    • Build co-productive relationships with services and statutory agencies
    • Empower parents to increase their resilience to provide long-term support for their child

The PLO service accepts self-referrals or agency referrals. For further information or to self-refer contact Leah Taylforth: leah.taylforth@paceuk.info

Adult Sexual Assault Referral Centre (SARC)

Mountain Healthcare – £149,800
The SARC provides crisis support and forensic medical services to collect any evidence for all adult victims of rape or sexual assault. The PFCC for North Yorkshire, NHS England, Humberside PCC, South Yorkshire PCC, and West Yorkshire PCC have jointly commissioned a single Regional Adult SARC Service for the Yorkshire and Humberside region. The service is delivered by Mountain Healthcare. Support is available for any victim of rape or sexual assault aged 16 years or over. Support is available for all genders and regardless of sexual orientation. The service offers:

    • Immediate triage, advice and support
    • Specialist 1 to 1 Crisis Support
    • Forensic Medical Examination if appropriate to collect any forensic evidence
    • Onward referrals and/or liaison with other agencies and support services as appropriate

Referrals can be made by police officers and other professionals working with victims as well as self-referrals, and support is available whether they want to make a formal report to the police or not:

All referrals are initially screened by a specialist hub worker who will provide immediate advice over the phone and make any onward referrals into our Independent Sexual Violence Adviser service and/or Sexual Health services where required. If appropriate, a Forensic Medical Examination will be carried out by Forensic Nurse Examiners at North Yorkshire’s specialist SARC premises where any physical forensic evidence will be collected; if a victim does not wish to report to the police, any forensic samples collected are securely stored for a period of up to 7 years to allow the individual time to consider if they would like to report at a later date. The services are available 24/7 including Bank Holidays, however examinations are usually booked for daytime weekday hours (9-5) wherever possible and in agreement with the victim. Victims from North Yorkshire are able to be seen at any of the three other regional SARC premises.

Child Sexual Assault Assessment Service (CSAAS)

Mountain Healthcare – £83,800
The CSAAS provides crisis support and forensic medical services to collect any evidence for all child victims of rape or sexual assault. The PFCC for North Yorkshire and NHS England have jointly commissioned a single CSAAS for North Yorkshire. The service is delivered by Mountain Healthcare. Support is available for all children and young people aged 0 to 16 years who have disclosed sexual abuse or assault, or where it is suspected that it has happened. Older young people up to their 19th birthday may also be seen by the CSAAS if they have additional needs or it is deemed to be clinically appropriate. The service offers:

    • Immediate professional advice and support
    • Specialist 1 to 1 Crisis Support
    • Forensic Medical Examination if appropriate to collect any forensic evidence
    • Non-forensic Medical Examination if appropriate
    • Onward referrals and/or liaison with other agencies for aftercare and support services as necessary

Referrals can only be made by police officers or Social Workers; it is not a self-referral service. Both Forensic and Non-forensic Medical Examinations will be carried out at North Yorkshire’s specialist SARC premises which will include a full detailed clinical history and examination. Young People aged 13 years or over can be seen by specialist Forensic Nurse Examiners 24/7 including Bank Holidays, however examinations are usually booked for daytime weekday hours (9-5) wherever possible. Children aged 12 years or under are seen by specialist Forensic Paediatricians at weekly clinics at North Yorkshire’s specialist SARC premises, or West Yorkshire CSAAS premises if an urgent examination is required outside these hours.

Offenders

Restorative Justice service

Restorative Solutions – £115,000 *for victims and offenders
Restorative Justice (RJ) brings those harmed by crime and those responsible for the harm into communication with each other. This enables everyone affected by the incident to play a part in repairing the damage and finding a positive way forward. Research shows that Restorative Justice reduces reoffending and helps to reduce harm in our communities. The service is focused on the delivery of victim-led, face to face victim offender conferencing and indirect restorative justice where appropriate, giving any victim of crime in North Yorkshire the opportunity to meet with their offender, with the support of a restorative justice professional to enable cope and recovery after crime. For more information contact Supporting Victims (details above) or Restorative Solutions by email: RJNorthYorkshire@restorativesolutions.org.uk (add ‘.cjsm.net’ to make the address secure); or by phone: 01423 546175. To make a direct referral to the RJ service please go to: https://firstlive.orcuma.com/referrer_pre.php. Please enter your email address once you have clicked on the link above. An email will be sent directly to your inbox where you can select the ‘Restorative Justice’ referral link. This will take you to an online form where you can enter the referral details. Please enter the main person being referred in the ‘Client’ tab and the other party – if you have their details – in the ‘Referral’ tab. 

Adult Women’s Diversion and Support Scheme

Humankind – £60,953
The service is provided by Humankind and works with women who are involved, or at risk of becoming involved with the criminal justice system. The service has two elements, a scheme whereby women can engage with support on a voluntary basis and pre-court diversion scheme, whereby women are mandated to engage with support, as an alternative to prosecution. Gender specific support is offered via one to one key work and group work, to address the underlying needs that may cause a woman to offend. The aims of the service are to:

    • Reduce women first-time entrants and low-level offending by women by diverting them away from the Criminal Justice System
    • Reduce the number of women re-entering the Criminal Justice System

For the voluntary element of the scheme the service accepts self-referrals or agency referrals. For the pre-court diversion element, referrals are made by North Yorkshire Police at point of arrest or voluntary attendance. To self-refer of or further information contact Jessica Tile: Jessica.Tile@nyhorizons.org.uk

Adult Perpetrators of Domestic Abuse service – +Choices

Foundation UK – £25,000
Delivered by Foundation UK. Support is available for anyone aged 16 years and over who is a low risk perpetrator of domestic abuse, including repeat offenders and parent to adolescent violence, who wish to voluntarily address their abusive behaviour. Support is available for all genders and regardless of sexual orientation. The service offers:

    • Triage and emergency, temporary (up to 7 nights) accommodation where required
    • 1 to 1 motivational interventions to support perpetrators to recognise and acknowledge their abuse behaviour
    • Tailored Perpetrator Programmes, including both 1 to 1 and group delivery options
    • Support to address wider needs such as housing, finance, substance misuse and mental health through onward referrals and/or liaison with other agencies and support services as appropriate

The overall objective of the service is to enable individuals, regardless of gender, who are engaged in abusive behaviour towards their current or former intimate partners, or immediate family members, the opportunity to recognise, acknowledge and change that behaviour. The aim is to prevent the abusive behaviour escalating and/or reduce the risk posed to, whilst increasing the safety of, victims and their children. Referrals can be made by police officers and other professionals working with perpetrators, their families or victims (with consent) as well as self-referrals:

    • Email: FoundationMakingSafe@foundation.cjsm.net
    • Phone: 01904 557 491 (York & Selby); 01423 500 905 (Harrogate & Craven); 01723 361 100 (Scarborough, Ryedale, Hambleton & Richmond); Emergency Out of Hours only: 0300 30 30 911

All referrals will be initially assessed by a Specialist Project Officer, who will review all relevant information regarding risk to complete an initial risk assessment including assessing the perpetrator’s suitability for the programme, identification of their most immediate needs and any immediate action needed to safeguard their victim from further harm. Some perpetrators may require emergency accommodation as they have been removed from their home due to the risk they pose to their victim and/or family. Temporary accommodation will be provided for up to 7 nights with support to report to their local housing office the next working day where longer term accommodation is required. Once any immediate needs have been addressed, perpetrators will be allocated to a Specialist Support Worker and a full needs and risk assessment will be undertaken with them to identify the most suitable support to address their needs and guide them through the various stages of behaviour change.

Support Services for Young People Displaying Abusive Behaviour

Respect – IDAS – £100,000
Delivered by Independent Domestic Abuse Services (IDAS). Support is available for young people aged 10 to 16 years who are demonstrating abusive behaviour towards their family members and/or within intimate relationships with other young people. Support will also be offered to their parent/guardians. Support is available for all genders and regardless of sexual orientation. The services offer:

    • Short-term telephone support for parent/guardians with supporting Parent Information Packs providing advice on safety planning, boundary setting and behaviour management
    • Respect Young People’s Programme which uses a ‘whole family’ approach to address adolescent to parent violence and abuse
    • Specialist Young Perpetrators Programme which uses a tailored 1 to 1 approach with older young people using abusive behaviours within intimate relationships with other young people
    • Onward referrals and/or liaison with other support services as appropriate.

The overall objective of services is to enable young people who are starting to show signs of or demonstrating abusive behaviour within intimate relationships and/or the family setting to recognise this and help them to change their behaviour and re-build their relationships with their intimate partner, parent/s, guardian/s and/or siblings. The aim is to prevent the abusive behaviour escalating and/or reduce the risk posed by the young people to their intimate partner, parent/s, guardian/s and/or siblings. Referrals can be made by police officers and other professionals working with young people and their families (with consent) as well as self/parent-referrals:

All referrals will initially be reviewed by specialist domestic abuse staff in a centralised referral hub who will complete an initial assessment looking at risk and need, providing triage, immediate advice, support and safety planning. For those that require further support, the hub team will refer on to a specially trained Young People’s Domestic Abuse Practitioner to provide the most appropriate support package to meet their needs.

North Yorkshire Youth Justice Service (YJS)

£284,178
The PFCC provides an annual financial contribution to support North Yorkshire YJS delivery across service priorities including the Youth Outcomes Panel, victim liaison and restorative practice, as well as contributing to the service’s overall infrastructure and performance management. North Yorkshire YJS’ ultimate objectives are to prevent offending and reduce re-offending by North Yorkshire young people and the service looks to achieve this by supporting the Youth Justice Board ethos of children first, offenders second, listening and responding to the needs of young people. North Yorkshire YJS strategic objectives include:

    • Children and Young People will have affordable access to leisure and sport within their community
    • Every school-age young person will be enjoying a suitable full time education
    • A comprehensive and consistent service will be available to all victims of crime
    • Explore the feasibility of integrated governance around adolescent risk taking behaviours

York Youth Justice Service (YJS)

£90,338

The PFCC provides an annual financial contribution to support York YJS delivery across service priorities including the Youth Outcomes Panel, diversion, restorative practice and reducing re-offending, as well as contributing to the service’s overall infrastructure and performance management. York YJS’s ultimate objectives are to prevent offending and reduce re-offending by York young people and the service looks to achieve this by supporting the Youth Justice Board ethos of children first, offenders second, listening and responding to the needs of young people. York YJS has prioritised the following areas:

    • Reduce the number of children in the Youth Justice System
    • Reduce reoffending by the children in the Youth Justice System
    • Improve the safety and wellbeing of children in the Youth Justice System
    • Improve outcomes for children in the Youth Justice System 

Vulnerable People

 Women’s Wellness Centre, York

Changing Lives – £69,000
Provided by Changing Lives. Any woman can access services, particularly those who may:

    • Be involved with, or at risk of entering the criminal justice system
    • Have multiple or complex needs
    • Be chronically excluded

The service offers gender-specific, trauma informed support via one to one key work or group work. Women can also drop-in to the centre simply to have a warm drink and to make use of the facilities which include a kitchen, shower and laundry. The aim of the Women’s Wellness Centre is to provide a safe, homely, woman-only environment where a whole system of support can be offered. The centre is also available to partners to see women and to run groups from. The service offers support across a range of needs in order to improve outcomes for women. The service accepts self-referrals and agency referrals. To refer or to find out further information contact Stephanie McCusker: Stephanie.McCusker@changing-lives.org.uk 

Mental Health First Response (Force Control Room and Street Triage) service

TEWV – £350,000
The Mental Health First Response service provides a point of contact for North Yorkshire Police (NYP) to obtain specialist mental health advice and guidance to officers dealing with individuals in mental health crisis. The team covers the whole of North Yorkshire via the Force Control Room First Response service (telephone only) and provides face to face support and mental health assessment to individuals located in Scarborough, Whitby and Ryedale; York and Selby; and Harrogate and Rural areas. The aim of the service is to:

    • Work alongside and in partnership with NYP (and partners) to improve the overall experience for the presenting individual
    • Provide access to appropriate care pathways for persons with mental ill health who present to NYP
    • Help police officers to make appropriate decisions, based on a clear understanding of the background to the situation
    • Ensure clients receive appropriate care more quickly, that results in better outcomes for individuals
    • To work collaboratively to make use of the least restrictive option for treatment intervention 

North Yorkshire Substance Misuse service

North Yorkshire Horizons – £159,412
The PFCC contributes financially to the North Yorkshire County Council, Public Health contract, to deliver integrated substance misuse treatment services to adults across North Yorkshire. The contribution supports the Criminal Justice elements of provision and wider partnership working across the Criminal Justice System. The service is provided by North Yorkshire Horizons. The integrated service is available to adults with problematic drug or alcohol use. The criminal justice element of the service is available to individuals in police custody and upon release from prison for those where substance misuse is a contributing factor to their offending. Those entering treatment through a criminal justice pathway will receive the same level, type and quality of service offer as any other resident would expect when entering the treatment journey through any other pathway. The service offers one to one support, group work, substitute prescribing, health screenings and blood tests and vaccinations. The aim of the criminal justice element of the substance misuse service is to be able to identify where substance misuse is a factor in someone’s offending, addressing those issues that lead to offending and to provide diversion options which in turn are anticipated to reduce overall re/offending rates. The overall aim of the substance misuse service is to enable individuals with problematic drug and / or alcohol use to become free of their addiction, promoting recovery, abstinence and harm reduction. Individuals can be referred at various points in the criminal justice process including by police, courts, prison and probation. Individuals can also self-refer by calling the free phone number: 0800 14 14 80; by emailing: info@nyhorizons.org.uk; or via the self-referral form on the website www.nyhorizons.org.uk 

Young People’s Drug and Alcohol Service for North Yorkshire (excluding the City of York)

HumanKind – £6,000
The service delivers evidence based structured drug and alcohol treatment for young people aged 10-18 years, and is contactable on 01723 330730 (option 2) or Freephone 08000 14 14 80 (option 2) or by email: NYYP.admin@humankindcharity.org.uk

The Police, Fire and Crime Commissioner contributes to the service to ensure there is an arrest referral pathway into drug and alcohol services for young people.
North Yorkshire Young People’s Drug and Alcohol Service – Leaflet

York Substance Misuse service

Changing Lives – £76,421
The PFCC contributes financially to the City of York Council, Public Health contract, to deliver substance misuse treatment services to adults and young people in the city of York. The contribution supports the Criminal Justice elements of provision and wider partnership working across the Criminal Justice System. The service is delivered by Changing Lives. The service is available to local adults and young people in York who are affected by drug or alcohol misuse. The criminal justice element of the service is available to individuals in police custody and upon release from prison for those where substance misuse is a contributing factor to their offending. Those entering treatment through a criminal justice pathway will receive the same level, type and quality of service offer as any other resident would expect when entering the treatment journey through any other pathway. The service offers one to one and group support, community alcohol detoxification, substitute prescribing and support to friends and family. The aim of the criminal justice element of the substance misuse service is to be able to identify where substance misuse is a factor in someone’s offending, addressing those issues that lead to offending and to provide diversion options which in turn are anticipated to reduce overall re/offending rates. The overall aim of the substance misuse service is to support individuals to work towards abstinence and support ongoing recovery. Individuals can be referred at various points in the criminal justice process including by police, courts, prison and probation. Individuals can also self-refer by calling: 01904 621 776

Community Safety 

Mediation service

Arch Resolution – £15,000

    • The aim of the Mediation service is to provide Community Safety partners and wider referral agencies, via the Community Safety Hubs, with a service that supports the resolution of disputes to prevent criminality. The service supports disputes in the following categories:
      • Anti-Social Behaviour
      • Boundary disputes
      • Verbal Abuse
      • Communication Breakdown
      • Cultural Differences

Family Mediation covers: family disputes, managing offending behaviour and preventing criminality. Please liaise with your local Community Safety Hub to assess if a referral can be made.

Anger Management Service

£10,000
The aim of the Anger Management service is to provide the Community Safety Hubs with a preventative service that sees an improvement in the referred clients’ behaviour which impacts positively on community safety. The service offers counselling sessions with a focus on:

    • Helping the client(s) recognise/identify what makes them angry (triggers or catalysts for anger)
    • Enabling the client(s) to best respond to these triggers without being aggressive
    • Enabling the client(s) to learn skills/techniques to help manage triggers for anger effectively
    • Helping the client(s) learn how to be assertive
    • Helping the client(s) develop/learn problem solving techniques.

Please liaise with your local Community Safety Hub to assess if a referral can be made.

Engagement 

Youth Commission

Leaders Unlocked – £25,000
North Yorkshire Youth Commission (NYYC) was established in 2015 with PFCC grant funding. It enables young people aged 14-25 to inform decisions about policing and crime prevention in North Yorkshire using a peer-research and engagement approach. NYYC offers young people the opportunity to influence the work and direction of the PFCC, North Yorkshire Police and associated partners based on the key priorities young people have reported affect them, currently:

    • Young People’s Relationship with the Police
    • Hate Crime
    • Drugs and Alcohol
    • Abusive Relationships
    • Missing and Exploitation
    • Mental Health

Find out more about the Youth Commission